Case Study: From dropping off a business card to becoming a trusted supplier

Where did it all begin?

Oliver Roberts, Senior Hose Technician at our Nottingham branch, went into a car salvage yard, dropped off a business card, and did some a small job for them. Oliver said: “They scrap your car: take it to bits and sell the part on. They didn’t use any one set supplier for hoses prior to me going in.” 

 

Why use Hydroscand?

Oliver said: “They had used us for other jobs in the past. I replaced all his hoses before. I said, when you buy your new machine, I will quote you for the pipe up work. So, some time later, I got the call. He already had a diesel machine, but they had now bought a new petrol machine. He wanted me to have a look and quote on the job.”

 

What was the job our customer needed Hydroscand for?

Oliver said: “He wanted a cover for the new machine which I made. He then wanted steel pipework on the wall. The idea was, when the car was on the machine, the diesel, coolant etc would go into separate pipes, so when the car was scrapped, there will be no or minimal fluid remaining. So, oil would be separated and have its own tanks, to then re-used or sold.”

 

What did Oliver and Corey do?

Corey Lewis, Branch Technician who assisted Oliver said: ”The plan was to make and install an efficient ’out of the way’ fluid system. This would be mounted to the wall to prevent vehicles going over the piping and damaging the system, while also routing the pipe and fluid to the correct containers that the machine was made to extract.

”Before arriving to site I cut down the mounting rail into 550mm pieces and marked 70mm gaps from the top and bottom, for the wall plugs to be inserted in and mounted. After this, I cut down the threaded bar into 270mm lengths and filed, to allow the tube clamps to be threaded on.

”Before we did any irreversible work, we measured up our plans on the wall and on the machine, marking out the wall racking mounts 2 metres apart. Once all the wall racking mounts were marked, we started to drill, so we could push a wall plug into the wall to see how far we had drilled down.” Oliver added: ”We made a bracket and mounted it on the wall. We used off the shelf fixings for the pipework.”

“The steel pipework was 108m long altogether with six rows all different lengths. I would have needed 50 pipe clips and I would have needed to drill two holes for each pipe clip. Instead, I found an easier way that would need less holes, by putting up a mounting rail, which only needed 12 brackets.”

Before our customer was allowed to use the fluid extraction machine the system had to be passed to ensure what we had put in place was a safe standard to work in. We received a call saying it had passed all tests needed, to be allowed to be used.

   

What did the customer say?

They could now depopulate the oil, both for diesel and petrol vehicles and save considerable time. He said: “I loved it, it is saving me money, around £600 a week on diesel and petrol, just by re-using it. This is good for the environment as the waste oil can be sold as waste oil. It will be processed and made into fresh oil.”

 

Future for our customer and Hydroscand Nottingham

Our customer said he will be using us again 100%.

Published at: 01-02-2023
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